How do I return an item?
PRODUCT RETURN POLICY: If you are not satisfied with your purchase, G-Comm will exchange the item you purchased for a refund or store credit under the following conditions:
1. The return date is no more than 15 days after the item(s) is (are) received by the customer.
2. The item(s) is (are) returned in its original packaging and is(are) in re-sellable condition.
3. The item(s) is (are) in unused condition and is(are) without defect.
4. GComm reserves the right to levy a re-stocking fee of 20% of the purchase price for certain refunds.
5. PURCHASES THAT ARE NOT REFUNDABLE: Pre-paid Airtime, Active Post-paid airtime, Special Order Items, Shipping Costs and Orders placed and shipped during declared emergencies.
6. All items to be return must be accompanied by a Return Merchandise Authorization Number.(RMA). An RMA can be obtained by calling Customer Service as 877-614-2666.
7. All returned packages must be clearly identified with the RMA number
8. Your return will be processed and credit or refunds issued within 15 business days from receipt.
9. Package must be shipped back to G Comm, Attn: Returns, 1880 S. Dairy Ashford #108, Houston, TX 77077.